Shipping policy

Shipping Policy

Effective Date: 25 MARCH 2023

Thank you for shopping at Cosmic Absolute! We are committed to providing you with a seamless and enjoyable shopping experience. This Shipping Policy outlines important information about the shipping process, delivery options, and any applicable fees or restrictions.

  1. Processing Time:

    • Upon receiving your order, we will require a certain amount of time to process and prepare it for shipment. Processing times may vary depending on the availability of the item(s) and any customization requests.
    • Please allow 2-7 Business days for order processing. This time frame does not include weekends or holidays.

  2. Shipping Methods and Delivery Estimates:

    • We offer various shipping methods to accommodate different needs and delivery requirements. The available options will be displayed during the checkout process.
    • Delivery estimates provided during checkout are approximate and are based on standard shipping times. Actual delivery times may vary depending on factors such as the shipping destination, carrier delays, customs processing, and unforeseen circumstances.

  3. Shipping Destinations:

    • We currently offer shipping to addresses within United States. Additional shipping destinations may be available in the future, and we will update our policy accordingly.

  4. Shipping Fees:

    • Shipping fees are calculated based on the weight, dimensions, and destination of the package. The exact shipping cost will be displayed during the checkout process before you confirm your order.
    • Please note that any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer and may be collected at the time of delivery.

  5. Order Tracking:

    • Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this information to monitor the progress of your shipment and estimate the delivery date.

  6. Shipping Delays and Issues:

    • While we strive to ensure prompt and reliable delivery, there may be situations beyond our control that could cause shipping delays or issues. These may include carrier delays, customs clearance delays, natural disasters, or other unforeseen circumstances. We appreciate your understanding in such situations and assure you that we will work diligently to resolve any issues that may arise.

  7. Order Modifications and Address Changes:

    • If you need to modify your order or change the shipping address, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make changes.

  8. Returns and Exchanges:

    • For information regarding our return and exchange policy, please refer to our Return Policy document.

  9. Contact Information:

    • If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at jsalgadostudios@gmail.com. We will be happy to assist you and provide any necessary clarification.

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically to stay informed about any changes that may affect your shopping experience.

Thank you for choosing Cosmic Absolute. We appreciate your business!